Boston City Properties - Property Management Services

Boston City Properties is one of Boston’s leading real estate brokerages. We would love to help manage your property! We cover all of the Boston area, including individual units.

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Commercial Real Estate

When it comes to investing in commercial properties, the property management solution that you choose can make or break your endeavors. After going through all the hard work of identifying and securing a great Boston commercial property, you should put plenty of time and effort into finding property management services for it.

It’s easy to feel overwhelmed when seeking commercial property management services in a competitive market like Boston’s, so we’ve rounded up 10 tips for finding the right property management solution:

• Track Record – Choosing a property management firm for your commercial property is not the time to give the newbie a chance. As nice as that would be, managing commercial properties is complicated. The right property management company will have a proven track record in Boston and a strong local presence.
• Credentials – It’s easy for a commercial property firm to say it is qualified to manage your property. Don’t just take their word for it, though. Ask for credentials that back up what they say. Ideally, the company should be an Accredited Management Organization, or AMO, or its employees should have certifications like the Certified Property Manager, or CPM, certification.
• Tenant Relations – The right commercial property manager will have procedures in place for managing tenant relations. For example, they will have a process in place for tenant move-ins and move-outs and procedures in place for emergency situations. Find out if tenants receive a handbook explaining everything to them.
• Maintenance – As the property owner, you naturally want your investment to be taken care of properly. Furthermore, your property management company should field maintenance requests for you, so you definitely want to ensure that they have adequate maintenance procedures in place. Find out how preventative maintenance tasks are managed and documented, and try to meet some of the maintenance personnel.
• Tenant Retention – It’s easier to hold on to an existing tenant than to secure a new one – especially during uncertain times. Another key responsibility of a property manager is maintaining good relationships with tenants, inspiring them to stay put. Ask what efforts they use to retain tenants and if they have a plan in place for doing so.
• Management Software – The best property management firms rely on top-quality management software that streamlines and integrates everything. Ask for a demo from the management firm of the software that it uses and for sample reports to ensure that the company relies on sound technology.
• Financial Reporting – Likewise, before hiring a property manager in Boston, find out what kind of financial reporting they provide. What is included in the reports that you will receive or that you can request? Are the reports user friendly enough? Are they compatible with different accounting formats?
• Properties Under Management – Another excellent litmus test when considering a property management company is how many properties they currently manage. The more properties that a firm manages, the more resources it has at its disposal. As an added bonus, such firms tend to offer much better deals, so you can save a bundle by choosing a larger one.
• Affiliations – Ideally, the property management solution that you choose for your commercial property should be affiliated with reputable local organizations. Find out if they attend trade shows and the like to stay at the forefront of the latest property management trends and technologies.
• References – Finally, ask for and investigate several references from any Boston commercial property management firm that you consider. Contact each company and find out what they think about the management firm. You can often even do this without explicitly requesting references; just find out which properties they manage, and go and visit them in person.

Find Boston Commercial Property Management Services with Boston City Properties

If you’re looking for a property manager for your commercial property in Boston, it’s crucial to take your time and find one that truly suits your needs. The process can be daunting, but Boston City Properties can help. As a Boston commercial real estate leader, we have connections throughout the industry. Contact us today for assistance regarding commercial real estate property management services.